Ensuring the continuity of your operations
At Powerscreen Texas, our commitment to customers extends far beyond equipment sales. We prioritize forging enduring partnerships, offering continuous support throughout the lifespan of your equipment. With a significant investment in our support services, our goal is to maximize uptime and minimize downtime.
Our dedicated support team at Powerscreen Texas comprises skilled engineers and technicians who stand ready to assist you whenever necessary. We’ve implemented efficients processes and systems to ensure prompt and efficient responses to any challenges or inquiries that may emerge.
Why Rely on Factory-Trained Engineers and Genuine Parts?
- Presentative maintenance
We provide comprehensive maintenance services to ensure your machine operates efficiently. - Breakdown diagnostics
Our team will swiftly identify and diagnose any breakdowns that have occurred on-site. - Onsite repairs
Once the breakdown is identified, our skilled service team can repair the issue on-site. - Major repairs
If necessary, we can bring your machine back to our yard for major repairs, in the event that on-site repair options are limited. - Machine refurbishment
We have a wide range of parts available to replace any broken components and address any other issues your machine may have.
Genuine parts are generally pricier than generic alternatives, but they tend to be crafted from superior materials, resulting in extended durability. Moreover, when you opt for genuine parts, you typically receive the same components utilized by the original manufacturer, ensuring a proper fit and efficient functioning. Authentic parts also come with longer warranties compared to generic options, providing reassurance and confidence in your purchase. Overall, while genuine parts can be more costly, they deliver superior quality and longer-lasting performance.
To ensure you are purchasing the correct part, it is recommended to consult with a reputable supplier or parts advisor like Powerscreen of Texas. Their highly trained advisors have access to manufacturer parts manuals, which enable them to accurately identify the exact part you need. They will use their technical knowledge and expertise to quickly source the right part for you. By relying on their expertise and access to the correct parts manuals, you can have confidence that you will receive the right part when you need it.
Powerscreen of Texas has an extensive inventory of parts worth over $4 million available at all times. This enables us to provide our customers with a quick and trustworthy service, with many parts being delivered the next day. Even if a specific part is not in stock, we have the capability to obtain genuine parts from all of our manufacturer partners. This guarantees that our customers will receive their required parts promptly and without any issues.
We currently employ a total of over 30 service engineers that have all be factory trained on the products we offer to ensure we have the knowledge to get any issues you experience resolved as quickly as possible.
It is crucial to prioritize preventative maintenance in order to minimize downtime and ensure efficient functioning of your machinery. Consistently examining and servicing the machinery can help detect and resolve potential issues before they escalate into larger, costlier problems. This practice will not only prolong the life of the equipment and minimize the chances of unexpected breakdowns but also prove to be a cost-effective measure in the long term.
Moreover, preventative maintenance can contribute to enhanced productivity, reduced energy usage, and the promotion of a safe working environment.
Genuine Parts at Competitive Prices
At Powerscreen Texas, we provide genuine parts at competitive prices. Designed to fit your equipment precisely, our parts ensure durability and reliable performance. Count on us for excellent customer service, ensuring you receive assistance whenever you need it.
Beyond our commitment to genuine parts, we prioritize exceptional customer service. Our dedicated team stands ready to offer expert guidance and support whenever you require it. Whether you’re seeking advice on specific parts or troubleshooting assistance, count on us to provide the assistance you need.
We are here to support you
It’s important to recognize that downtime not only impacts the productivity of individual equipment but also affects the entire operational flow. In addition, idle operators and drivers can influence supply contracts.
In case of equipment breakdown, Powerscreen Texas responds swiftly and efficiently to restore your equipment to full operational capacity.